QUALITY AND AFTER SALES
QUALITY POLITICS
DISEÑOS Y MONTAJES MECÁNICOS S.L. (DIMM) is aware of the need to continuously improve and adapt the company to market conditions and with the desire to satisfy customers, our Company sets the following general objectives:
That our products and services comply with established legal requirements and satisfy the needs and expectations of our customers.
That the management and streamlining of all processes, methods and instructions aim at continuous improvement by ensuring quality, increasing productivity, reducing defective products and improving the social climate of the company as far as possible as well as the motivation of all Its staff.
That all of the above serves to achieve a prestige within our sector that ensures the loyalty of our customers and the arrival of new customers that ensure company growth.
For the achievement of these general objectives, the direction of DISEÑOS Y MONTAJES MECÁNICOS, S.L. (DIMM), undertakes the commitment to spread this quality policy to all levels of the organization and provide with the necessary means to ensure that it is understood, updated and applied at all levels of the company.
QUALITY
In ARAHIDRA, quality is, without any doubt, our main target, because we think that well done work does not have limitations. Our quality system , guarantees the total accomplishment of the specifications required to achieve the satisfaction of all customers.
Quality is present and future.
CUSTOMER SERVICE
In Arahidra we have a technical and professional experienced staff that ensures an efficient and immediate relationship to guarantee the after sales service and satisfy our customers.
CERTIFICATION
We are certified according to ISO 9001: 2015
R & D
At our R & D department we work on continuous improvement of our products by opening new markets and incorporating new applications that optimize safety and contribute to reduce pollution.